Shipping policy

FEISCARD Shipping Policy

Thank you for choosing FEISCARD. We aim to deliver your order as quickly and smoothly as possible. Please read the information below for full details on our shipping process.

Shipping Destinations

We proudly ship worldwide. Shipping rates, delivery estimates, and available carriers will be displayed at checkout based on your location.

Processing & Delivery Times

  • Orders are typically processed within 1–2 business days after payment is received.

  • Estimated delivery times:

    • 2–7 business days for most destinations.

    • Delivery times may vary depending on your location and local carrier services.

  • Important: Due to recent high demand, some orders may experience longer delivery times than usual. We appreciate your patience and understanding.

Order Tracking

Once your order is shipped, you will receive an email with a tracking number and a link to follow your package.

Shipping Delays & Exceptions

FEISCARD is not responsible for delays caused by:

  • Local customs procedures (for international orders)

  • Incorrect or incomplete shipping addresses provided by the customer

  • Postal or courier delays outside our control

  • Weather, holidays, or natural events

Customs & Import Fees

For international orders, please be aware that:

  • Customs duties, taxes, or import fees may apply depending on your country’s regulations.

  • These charges are the responsibility of the customer and are not included in the product or shipping prices.

  • We do not offer refunds for orders refused or returned due to unpaid customs fees.

Lost or Delayed Shipments

If your order is significantly delayed (e.g., more than 10 business days beyond the estimated window) or appears lost in transit, contact us at support@feiscard.com and we’ll assist you as best we can.